Every time you fly on a OnePass airline partner in accordance with Continental Airlines' fare tariffs, you earn miles that are credited to your OnePass account and can be used for reward travel. Depending on the airline partner and the fare you purchase, you may also earn Elite Qualification Miles and Elite Qualification Points that count toward Elite Status.

There are some general exceptions that do not qualify for OnePass earnings: all reward travel, industry-free or industry-reduced rate tickets, certain discounted fares, charter flights and promotional certificates. See the individual partner pages for complete earning details.

To receive mileage credit with member and partner airlines, present your OnePass number when you check in for your flight on a participating airline. Mileage credit should be reflected in your account within six weeks. For your own protection, keep your travel documents — eTicket receipt and your original boarding passes until the mileage credit appears on your OnePass statement. It's the way to ensure you receive the credit you deserve.

All requests for missing mileage credit need to be made within six months of activity. Missing partner flights are credited 15 days after travel is completed. To request missing mileage credit for flights on partner airlines, include a copy or scanned copy of your ticket receipt or travel agency invoice, including ticket number and your original or scanned copy of boarding pass. Mail copies to the OnePass Service Center or email scanned documents to onepass@coair.com

(Please make sure to include your name and OnePass number in your e-mail message. The following file types may be included as attachments in your e-mail: doc, pdf, rtf, txt, xls, bmp, gif, jpg, jpeg, png, tif and tiff.)

 *In order to request missing mileage credit for partner airlines, you must be a OnePass member at the time of the flight.

Documents may require the Adobe Acrobat reader, available for free from Adobe for Windows, Macintosh, UNIX and other platforms.