From the ticket counter or skycap podium, your baggage is placed on a series of conveyor belts. The conveyor belts transport baggage to a location where bags are loaded into carts according to flight number and destination. In our large airports, automated scanners read the code on the bag tag and direct the bag to the correct loading area. Your bag will go through a series of conveyor belts, chutes, and other mechanisms before reaching the point where it is loaded into a cart and taken out to the aircraft.
Tip: Please remove any straps, hangers, and protruding objects from your bag before checking it. These may get caught in the baggage system and cause damage to your bag. Bags that are bulging or are not sufficiently constructed to support the weight inside may split during the trip through the bag belt system.
All checked baggage is screened by the Transportation Security Administration (TSA). Refrain from locking your checked baggage or use a TSA Accepted & Recognized Lock. TSA is mandated by Federal law to screen 100% of checked baggage. If your baggage alarms and TSA cannot gain access to your checked bag, unrecognized locks may be broken. TSA will not reimburse passengers for unrecognized locks broken as a result of the security screening process. For more information about the TSA, visit www.tsa.gov.
The baggage is loaded in the cargo compartment of the aircraft, usually using another conveyor belt. Due to the amount of space in the compartment, bags may have to be placed flat and stacked on top of each other. Although the baggage compartments are secured with nets or straps, bags can shift during flight due to the plane's angle during take-off.
Tip: As this is the standard or normal way all bags are transported, breakage or damage to fragile items may be unavoidable. Do not pack fragile items inside your checked baggage.
Note: Baggage allowances for codeshare partners or another airline may be different. If your flight originates with one of our codeshare partners or another airline you will need to check the operating carrier for baggage policies.