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Customer Care Contact Information

For questions or feedback regarding Continental or a Continental travel experience, contact us by using the information below.

OnePass Number and PIN Resolution (Get a new PIN.)
My Account (Update address settings, e-mail settings, etc.)
Baggage Information
Special Travel Needs (Infants/children, disabilities, etc.)
Passport, Visa and Health Requirements

Contact us using our online form (recommended)

Phone

800.WE.CARE2 (800.932.2732)
In Brazil - SAC 0800.891.2889
832.235.1806 (Fax)

Postal Mail

Customer Care
Continental Airlines, Inc.
900 Grand Plaza Drive NHCCR
Houston, TX 77067-4323

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