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For questions or feedback regarding Continental's frequent flyer program, reward reservations and more, contact us by using the information below. Please make sure you visit the Frequent Flyer section of this Web site to find answers to your questions online.
E-mail
onepass@coair.com
(Please make sure to include your name and OnePass number in your e-mail message. The following file types may be included as attachments in your e-mail: doc, pdf, rtf, txt, xls, bmp, gif, jpg, jpeg, png, tif and tiff.)
Postal Mail
OnePass Service Center
P.O. Box 4658
Houston, TX 77210-4658
For missing mileage credit requests for flights on partner airlines or transactions with non-travel partners:
OnePass Service Center
P.O. Box 4365
Houston, TX 77210-4365
In Europe (except Portugal):
Continental Airlines
c/o - OPSC
Park Hill
Mommaertslaan 20B
1831 Diegem
Belgium
In Israel and Greece:
Continental Airlines, Inc.
International Trade Tower Bldg.
No.25 - 13 Floor
Hamered Street
Tel Aviv, Israel 68125
In Japan:
Continental Airlines
OnePass Service Center
1st fl. F. Nissei Ebisu Build.
3-16-3 Higashi Shibuya-ku
Tokyo, 150-0011
In Portugal:
Continental Airlines
c/o - OPSC
Edificio Heron Castillo
Rua Braamcamp No. 40-8D
1269-011 Lisboa
Portugal
Print the following PDF file and follow the directions listed on the page:
Mileage Credit Request Form (PDF: 28.2KB)
 Documents may require the Adobe Acrobat reader, available for free from Adobe for Windows, Macintosh, UNIX and other platforms.
Phone
For questions or feedback:
713.952.1630 (English)
Monday - Friday 6:30 a.m. - 8:00 p.m. Central Time
713.952.1630 (Spanish)
Monday - Friday 8:00 a.m. - 8:00 p.m. Central Time
Find phone numbers for questions or feedback in countries other than the U.S.
For automated account information:
713.785.8999
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