News Release
Continental Airlines Update on Thursday Flight Operations
HOUSTON, Sept. 12, 2001 -- Continental Airlines is now in compliance with all new Federal Aviation Administration security procedures, although the airline has not yet received clearance from the U.S. government to resume operations Thursday, Sept. 13. As a result, Continental has suspended all regularly scheduled flights tomorrow.
The airline will attempt to operate select flights that were diverted Tuesday to their originally scheduled destinations, and may add flights to accommodate inconvenienced customers if permitted by the government. The latest information on Continental flight operations will be posted at continental.com.
Employees have been told to report to work as scheduled unless otherwise notified by their supervisor.
For those customers whose itineraries have been affected, Continental is waiving change fees for tickets originally issued for travel between Sept. 11 and Sept. 25. Customers may extend their outbound and inbound travel period by up to one year from the date of ticket issuance, without penalty or change fees.
In addition, customers holding non-refundable tickets who were scheduled to travel Sept. 11-13, may also request a refund in the original form of payment. Continental is closely monitoring all advisories pertaining to flight operations and security issued by U.S. agencies.