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International Service
Best Airline for Flights to Western Europe
Executive Travel Magazine's 2004 Best in Executive Travel Awards (September 2004)
Best Airline for Flights to Mexico
Executive Travel Magazine's 2004 Best in Executive Travel Awards (September 2004)
2005 Best Airline Alliance – SkyTeam
Global Traveler Magazine
No. 1 U.S.-based Airline
Nikkei Business Magazine survey (December 2003)
Best Transatlantic Airline
2001 OAG Airline of the Year Awards (February 2001)
Top International Airline
National Airline Quality Rating Study (April 2000)
Best Foreign-flag Carrier to North America
Nikkei Business Magazine survey (December 1999)
Top Airline to North America
Travel Trade Gazette Europa (March 1999)
BusinessFirst Premium Cabin
Best Executive/Business Class
OAG Airline of the Year Awards (2003, 2004, 2005, 2006)
World's Leading Business Class Airline and North America's Leading Business Class Airline
2005 World Travel Awards
Best Business Class among U.S. airlines, scoring 23 out of 25 stars for amenities and service
Business Traveler (September 2003)
Best Business Class among U.S. airlines, scoring 23 out of 25 stars for amenities and service
Business Traveler (September 03)
Best Trans-Atlantic and Trans-Pacific Business Class among U.S. airlines
Conde Nast Traveler (October 2002, October 2005)
Best Short Haul Executive/Business Class
2001 OAG Airline of the Year Awards (February 2001)
Best Long Haul Executive/Business Class
2001 OAG Airline of the Year Awards (February 2001)
Best U.S. Airline for Business Travel
SmartMoney (February 2000)
Best Business Class among U.S. airlines; 14 of 16 stars for seats, service, food and entertainment
Wall Street Journal, "Coffee, Tea or Massage" (November 6, 1998)
Workplace, Management & Operations
Airline of the Year
OAG Airline of the Year Awards (2001, 2004, 2005)
Best Airline Based in North America
OAG Airline of the Year Awards (2001, 2004, 2005, 2006)
Best North/South America Airline
Irish Travel Trade Annual Awards (January 2005)
No. 45 Most Admired Global Company
FORTUNE magazine (March 2003)
No. 1 Most Admired Airline
FORTUNE magazine (March 2006)
No. 2 Most Admired U.S. Airline
FORTUNE magazine (March 2004)
No. 2 Most Admired Global Airline
FORTUNE magazine (March 2003, March 2006)
100 Best Companies to Work For
FORTUNE magazine (1998, 1999, 2000, 2001, 2002, 2003, 2004)
Top U.S. Network Carrier
Zagat's 2005 U.S. Airline Survey and 2005 International Airline Survey
Most Opportunities for Hispanics
Hispanic magazine (January/February 2004, January/February 2005)
George Bush Intercontinental Terminal E: "Best Airport Project of 2004"
Texas Construction magazine (December 2004)
Corporate Diversity Honor Roll
Latin Business Magazine (Summer/Fall 2004)
Training Top 100
Training Magazine (February 2004)
Airline of the Year
Air Transport World (1996, 2001)
No. 1 On-time Performance in 2000
U.S. Department of Transportation
No. 1 Best Managed U.S-based Global Airline
Aviation Week & Space Technology (June 2001)
"Best Airline in the U.S."
FORTUNE magazine (December 1999)
Customer Service & Marketing
No. 1 in Customer Satisfaction
Frequent Flyer/J.D. Power & Associates (May 2000), for short
and long distance flights
No. 1 in Customer Satisfaction
Frequent Flyer/J.D. Power & Associates (June 2006), Among Traditional Network Carriers in North America
No. 1 in Customer Service
SmartMoney Customer Service Awards (July 2001)
No. 1 Web site
Forrester PowerRankings (August 2000); NPD New Media
Services for easy navigation and organization of info.
(August 2000); Freddie Awards from InsideFlyer (April 2001)
OnePass: Best Frequent Flyer Program
Laptop Magazine's Editor's Choice Awards (October 2004)
Best Frequent Flyer Program – Domestic
Executive Travel Magazine's 2004 Best in Executive Travel Awards (September 2004)
No. 1 Airline Innovator of Info. Technology and
No. 2 out of 500 companies
InformationWeek 500 List (December 2001)
'Extra Mile' Award for creating an innovative solution for OnePass reward redemption
Budget Travel (October 2005)
Best Frequent Flyer Program - Long Haul
Travelchannel (February 2004)
Best Frequent Flyer Program
OAG Airline of the Year Awards (February 2001)
OnePass
Program of the Year
Best Elite-Level Program*
Best Award
InsideFlyer's Freddie Awards (April 2001)
*InsideFlyer's Freddie Awards (April 2001, April 2002)
Best Ground Services Long Haul
Travelchannel (April 2004)
No. 1 in Customer Loyalty
Brand Keys Survey, NY-based research firm
George Bush Intercontinental Terminal E: Best Airport Project of 2004
Texas Construction magazine (December 2004)
George Bush Intercontinental Terminal E: "Best Airport Restaurant Design"
Airport Revenue News Best Concessions Poll (2005)
Presidents Club – George Bush Intercontinental Terminal E: Priority Pass Lounge of the Year
Priority Pass (2005, 2006)
Liberty International Terminal C
No. 1 New York City-area Airport, Best Gate Experience, Best Concessions
Port Authority of New York and New Jersey customersurvey (2002)
Best Concession Design, Best Customer Service, Best Concessions Management Team, Most Unique Services and Best Overall Concession Program
Airport Revenue News Best Concessions Poll (2005)
Liberty International Terminal C
No. 1 New York City-area Airport
Best Gate Experience
Best Concessions
Port Authority of New York and New Jersey customer survey (2002)
Liberty International Terminal C
Best Concession Program Design
Best Overall Concession Program
Most Unique Services
Airport Revenue News Best Concessions Poll (2004)
Liberty International Terminal C
Best Retail/Specialty Program
Airport Council International-North America (May 2002)
2002 Business in the Arts Award
Business Community for the Arts/Forbes (October 2002)
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