Home > Contact Us > General Baggage Contact Information > Delayed or Damaged Baggage Contact Information

Delayed or Damaged Baggage Contact Information

To contact us for questions, assistance or feedback regarding previous baggage issues or concerns, enter the required information below and then click Continue.

For help in locating bags, please use our on line tracing site http://www.continental.com/web/en-US/content/travel/baggage/tracing.aspx or contact our Baggage Resolution Center at 800 335-2247

To report an item that has been lost, please fill out the Report Lost Item form.

Please make sure you visit the Baggage Information section of this Web site before contacting us.

Find out how to contact the Baggage Resolution Center by phone.

Read our privacy policy.

Contact Information

OnePass Number:

Feedback

Message (include your flight number(s) and travel date(s) if applicable):

Would you like a response from someone at Continental?
Yes No

Flight Information (if applicable)

Flight Number: Flight Date:   Time: Anytime Early Morning Morning Late Morning 12:00 Noon Afternoon Evening Late Evening 12:00 Midnight --------------- 1:00 a.m. 2:00 a.m. 3:00 a.m. 4:00 a.m. 5:00 a.m. 6:00 a.m. 7:00 a.m. 8:00 a.m. 9:00 a.m. 10:00 a.m. 11:00 a.m. 12:00 Noon 1:00 p.m. 2:00 p.m. 3:00 p.m. 4:00 p.m. 5:00 p.m. 6:00 p.m. 7:00 p.m. 8:00 p.m. 9:00 p.m. 10:00 p.m. 11:00 p.m. 12:00 Midnight

Origin Destination

Airport Information (if applicable)

Airport:

Date (MM/DD/YY)

Baggage File Reference Number (if applicable)

File Reference Number:

For example, "IAHCO13070"