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Contact the OnePass Service Center to request a name change to your OnePass account. Please note that in order to process some requests, additional documentation will be required (i.e. marriage license, court order, etc.). Do not include your PIN code in an e-mail.
E-mail
onepass@coair.com
Please make sure to include your name and OnePass number in your e-mail message. The following file types may be included as attachments in your e-mail: doc, pdf, rtf, txt, xls, bmp, gif, jpg, jpeg, png, tif and tiff.
Postal Mail
For name changes or when using express delivery services:
OnePass Service Center
900 Grand Plaza Dr.
Houston, TX 77067-4323
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