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Reward Re-deposit

OnePass rewards requiring mileage deduction from your account may be re-deposited to your account only. See Travel & Upgrade Reward Rules for more information including applicable fees.

Please choose from the options below to contact the appropriate department for your request:

Reservations (To re-deposit a reward for a trip that has not yet been cancelled)
OnePass General Contact Information (For a previously cancelled trip that has not been credited to your account)

Postal Mail

OnePass Service Center
P.O. Box 4658
Houston, TX 77210-4658

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Hong Kong, Rome, Belize… Just a few places your miles can take you.