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Mexico Reservations Contact Information

For ticketing, reservations or ticket changes, contact us by using the information below.

For all cities in Mexico:

01 800 900 5000 (Reservations and OnePass)
Monday - Friday 0800 - 2300, Saturday - Sunday 0800 - 1800

Aguascalientes

01 800 900 5000 (Reservations and OnePass)
Av. Aguascalientes NTE 619
Col. Pulgas Pandas Sur
Monday - Friday 1000 - 1830 (Continental Ticket Office)

Cancun

01 800 900 5000

Chihuahua

01 800 900 5000 (Reservations and OnePass)
Monday - Friday 0800 - 2300, Saturday - Sunday 0800 - 1800
Centro Comercial Plaza Quintas
Blv. Ortiz Mena 3403 Local 28
Col Quintas Del Sol
Monday - Friday 0900 - 1800 (Continental Ticket Office)

Cozumel

01 800 900 5000

Guadalajara

01 800 900 5000 (Reservations and OnePass)
Moctezuma # 3515
Astral Plaza Local 8 y 9 Zona "G"
Monday - Friday 0900 - 1800 (Continental Ticket Office)

Leon

01 800 900 5000 (Reservations and OnePass)
Centro Comercial Plaza Mayor
Local 1108
Col. Valle del Campestre
Monday - Friday 1000 - 1830, Saturday 1000 - 1330(Continental Ticket Office)

Merida

01 800 900 5000 (Reservations and OnePass)
Paseo Montejo 437x29
Local 3
Monday - Friday 0900 - 1800 (Continental Ticket Office)

Mexico City

01 800 900 5000
5 283 5500 (Reservations)
5 283 5550 (OnePass)
Monday - Friday 0800 - 2300, Saturday - Sunday 0800 - 1800

Main Office
Andres Bello 45 (ground floor)
Col. Chapultepec Polanco
11560
Monday - Friday 0900 - 1800, Saturday 0930 - 1700 (Continental Ticket Office)

Centro Comercial Plaza Inn
Insurgentes Sur 1971
Local 250A - Nivel Avenida
Monday - Friday 0900 - 1900, Saturday-Sunday 1000 - 1730
Sunday Closed - (Continental Ticket Office)

Centro Comercial Santa Fe
Ave. Vasco de Quiroga 3800
Local 114 PB
Col. Antigua Mina La Totolapa
Monday - Sunday 1100 - 1930; Saturday - Sunday & Holidays 1100 - 1830 (Continental Ticket Office)

Monterrey

01 800 900 5000 (Reservations and OnePass)
Centro Comercial Galerias
Local 613 - Insurgentes 2500
Colonia Villahermosa
CP 64230
Monday - Friday 1000 - 1830, Saturday 1000 - 1430 (Continental Ticket Office)

Calzada San Pedro 400
Local 104
Col. Fuentes Del Valle
Monday - Friday 0900 - 1830 (Continental Ticket Office)

Puerto Vallarta

01 800 900 5000

Querétaro

01 800 900 5000 (Reservations and OnePass)
52 442 220 5087 (Continental Ticket Office)

Plaza Boulevares
Prolongación Corregidora 306 local 11
Col. Álamos 3a sección
Santiago de Querétaro, Querétaro.
Mexico CP 76160
Monday - Friday 1000 - 1830, Saturday 1000 - 1330 (Continental Ticket Office)

San Luis Potosi

01 800 900 5000 (Reservations and OnePass)
Jesus Goytortua 370
Local 4 FRACC
Tangamanga
Monday - Friday 1000 - 1830, Saturday 1000 - 1330 (Continental Ticket Office)

Tampico

01 800 900 5000 (Reservations and OnePass)
Av. Hidalgo 4503
Edificio Chairel Desp. 205
Col. Lomas del Naranjal
Monday - Friday 0900 - 1800 (Continental Ticket Office)

Torreon

01 800 900 5000 (Reservations and OnePass)
Paseo de La Rosita
308-B Colonia Campestre
La Rosita
Coahuila 27250
Monday - Friday 0900 - 1800

Veracruz

01 800 900 5000 (Reservations and OnePass)
Blv. A. Ruiz Cortinez
1600 Ground Floor
Centro Corpotiva Moncambo
Monday - Friday 0900 - 1800