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Who can book a car on continental.com?
Anyone can make car reservations from any country. Most car rental agencies do maintain minimum requirements for all rentals that include a good driving record, and a valid credit card and driver's license. Some agencies may also have a minimum age for rental or a surcharge for drivers under the age of 25.
Do I have to be a OnePass member to make reservations?
No, you do not have to be a member, but by signing in you can take advantage of saved car rental loyalty program numbers in your OnePass account and other benefits that may be available.
Will I earn OnePass miles and Car Rental points on my reservation?
Yes, you may add your OnePass number and/or your car loyalty program number to your reservation to earn miles/points if applicable on your booking.
Do you provide a receipt for the Car Reservation?
Continental.com will provide you a confirmation number and e-mail summary which may be used to pick up the car. The car rental receipt will be provided by the car rental company.
Do you offer discounts or accept car promotional coupons?
Yes, you may enter in car promotion codes on the car search form prior to beginning your search. You may also use corporate discount plan codes in your car search. You will have an opportunity to provide this information later in the car reservation.
Can I book a one way car rental?
Yes, you may enter in a different drop-off location for your car rental. One way fees may apply depending on the car rental company.
Can I pick up at non-airport locations?
No, currently continental.com only accepts reservations for pick-up and drop-off at airport locations.
Can I change or cancel my reservation?
Yes, you may make changes to your reservation by contacting the car rental company directly. You may cancel your reservation by accessing it the Manage Reservations section of continental.com. There are no cancellation fees for canceling or modifying your car reservation.
Will I be charged for my car reservation in advance?
No, you may make a car rental reservation without providing any payment or credit/debit card information up front on continental.com.
Does continental.com charge any booking fees or service fees to make a reservation?
No, there is no service fee to access and use continental.com to make your car rental.
Can I choose extra special equipment with my reservation?
Yes, you may request special equipment. We will forward you requests to the rental car company, but we cannot guarantee that your request will be honored. Be sure to contact the rental car company directly to confirm your equipment will be available before you depart.
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