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Important Notices

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Current as of Sat., 21 Nov., 2009 18:00 Central. Information is updated as it is received.

Please visit Today's Operations for the current status of our operations.

Terminal Relocations

*All effective dates are subject to change. Please check back before you travel for current information.

OnePass Airline Partner Update

Effective Dec. 17, 2009, Qantas Airways will no longer participate in the OnePass program. OnePass members may continue to earn mileage on Qantas flights through Dec. 16, 2009. OnePass reward reservations for travel on Qantas flights must be confirmed and ticketed by Dec. 16, 2009, and are valid for one year from the date ticketed.

Effective Oct. 25, 2009, Continental discontinued our partnership with SkyTeam. Continental has joined the Star Alliance network effective Oct. 27, 2009. Learn more about our new alliance.

Day-of-departure First Class Upgrades are now available

Now you can purchase an upgrade to First Class on the day you are traveling. If available, upgrades can be purchased when checking in online at continental.com or at an airport kiosk Day-of-departure upgrades are subject to availability, and prices vary depending on the flight segment for which the upgrade is being selected.

OnePass Elite members will continue to receive complimentary, space available upgrades before the day-of-departure seats are made available to other customers. Get more information on Elite upgrades.

Day-of-departure upgrades are not available to customers traveling on a OnePass reward ticket.

Frequently Asked Questions

• Can I purchase a day-of-departure upgrade if I have already checked in?
• Can I purchase a day-of-departure upgrade at the gate or with an airport agent?
• Will this offer be available on all flights?
• Can I purchase a day-of-departure upgrade on only one of my segments?
• Will I earn additional miles for traveling in First Class?
• Is the day-of-departure upgrade fee refundable?

Can I purchase a day-of-departure upgrade if I have already checked in?

Yes. Once you've checked in you can always go back to see if a day-of-departure upgrade is available by reviewing your travel details on continental.com or at an airport kiosk.

Can I purchase a day-of-departure upgrade at the gate or with an airport agent?

No. A day-of-departure upgrade is not available for purchase at the gate or with an airport agent at this time. This special offer upgrade can only be confirmed in advance of departure during online check-in or at an airport kiosk.

Will this offer be available on all flights?

Day-of-departure upgrades are subject to limited availability (R class) and are only made available if there are more seats open than there are OnePass Elite customers on the flight. Upgrades are not offered on BusinessFirst flights. Flights eligible for the day-of-departure upgrade offer include Continental Airlines flights within North and South America (except Hawaii to/from Houston and Newark, Argentina and Brazil) and all Continental flights within Asia and the Pacific (except for nonstop flights between Hawaii and Guam).

Can I purchase a day-of-departure upgrade on only one of my segments?

Yes. Day-of-departure upgrades are sold per individual flight segment. Each segment has a separate upgrade fee. You will be asked which segments you would like to upgrade on when you check in online or at an airport kiosk.

Will I earn additional miles for traveling in First Class?

No. Day-of-departure upgrades are considered a special offer. Mileage accrual will be based on the original fare purchased.

Is the day-of-departure upgrade fee refundable?

Day-of-departure upgrade fees are non-refundable. However, in the event the flight is rescheduled involuntarily and you are not re-accommodated in First Class, you will be eligible for a refund of the upgrade fees paid.

Policy Updates

• Upcoming OnePass Changes
  We're updating many of our OnePass policies to coincide with our planned entry into Star Alliance.

  Take a look at what's changing and when the new policies take effect.

International Travel

• Travel to Venezuela
  The Secretary of the U.S. Department of Homeland Security is unable to determine whether Venezuelan airports that serve as the last point of departure for non-stop flights to the U.S. maintain and carry out effective aviation security measures in accordance with the Standards and appropriate Recommended Practices established by the International Civil Aviation Organization (ICAO). All flights are subject to continuing effectiveness of government approvals.

• ESTA for U.S. Visa Waiver Program Travelers
  The Department of Homeland Security (DHS) announced the Electronic System for Travel Authorization (ESTA), a new requirement for travel to the U.S. as part of the Visa Waiver Program (VWP).

  Beginning Aug. 1, 2008, ESTA applications will be available online for advance authorization to travel to the U.S. under the VWP. Effective Jan. 12, 2009, all VWP customers traveling to the U.S. will be required to hold ESTA approval prior to boarding a flight to the U.S.

  To apply for authorization to travel to the U.S., travelers may go to the ESTA web-based system and complete an application.

• U.S. Departure and Entry Requirements
  U.S. federal legislation requires all customers, regardless of citizenship or age, to hold a valid passport for travel by air to or from the U.S. Review the complete details.

  Passport, visa and health requirements for the transit and destination countries are provided by the International Air Transport Association (IATA) on continental.com as a courtesy and should be verified by the passenger before travel. Remember that if the passenger is departing the U.S., a passport is now required, regardless of the destination country's entry requirements.

  U.S. federal legislation requires commercial air carriers operating international flights to the U.S. to submit the visiting address of all passengers who are non-U.S. citizens and non-residents to U.S. Customs and Border Protection before travel commences. Customers will be expected to provide this information during check-in.

  Effective January 18, 2009, the US-VISIT program, which involves U.S. Customs and Border Protection collection of biometric data from most international travelers holding a non-U.S. passport or visa upon arrival in the United States, will expand to include U.S. residents, as well as travelers entering Guam under the Guam Visa Waiver Program (GVWP). Additional information may be found on the U.S. Department of Homeland Security Web Site.

• Other Travel Advisories
  Go to the US Department of State Web site at http://travel.state.gov/travel/travel_1744.html for the latest travel advisories.