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Current as of Tue., Feb. 9, 2010 12:45 Central. Information is updated as it is received.
Please visit Today's Operations for the current status of our operations.
The Transportation Security Administration is currently requiring enhanced security measures for all flights departing from non-U.S. locations to the United States. Addtionally, limits have been placed on the number and size of carry-on bags permitted on board flights departing Canada.
We recommend that you ensure that any liquids, aerosols or gels that are included in your carry-on bags adhere to the restrictions currently in place.
Customers are advised to arrive at the airport one (1) hour prior to normal processing times.
For details regarding the new security measures, go to tsa.gov. For details regarding carry-on bags for flights from Canada, go to Transport Canada.
Re-accommodations
Continental is providing the option to re-schedule or re-route your travel once, without penalty, if you are ticketed to/from one of the cities listed below.* If your flight has been cancelled, a refund to the original form of payment can be requested. If you are traveling using a OnePass Reward, redeposit fees will be waived. Travel must be completed by the original validity dates specified on the ticket and changes must be confirmed in the same class of service as the original ticket. The value of the ticket may also be used towards purchasing another Continental Airlines ticket.
Please enter your confirmation number and last name in Manage Reservations or call Continental Airlines reservations at 800.525.0280 in the U.S. 50 states and Puerto Rico or one of Continental's other reservations numbers for assistance before your original departure date and time.
*You may only reschedule or reroute your travel once without penalty unless the specific incident below states otherwise.
| Event |
Travel to/from/through |
Dates |
Additional Information |
| Winter Storm |
Continental hubs: Cleveland, OH (CLE); Newark, NJ (EWR - Liberty)
Other airports: Baltimore, MD (BWI); Charlotte, NC (CLT); Columbus, OH (CMH); Charleston, WV (CRW); Cincinnati, OH (CVG); Dayton, OH (DAY);Washington, DC (DCA - National); Detroit, MI (DTW); Grand Rapids, MI (GRR); Greensboro, NC (GSO); Washington, DC (IAD - Dulles); Indianapolis, IN (IND); Milwaukee, WI (MKE); New York, NY (LGA - LaGuardia); Chicago, IL (ORD); Pittsburgh, PA (PIT); Philadelphia, PA (PHL); Richmond, VA (RIC); Raleigh/Durham, NC (RDU); Norfolk, VA (ORF) |
Original Travel Dates:
Feb. 8, 2010 - Feb. 10, 2010
Final Travel must be completed by:
End of Validity of ticket (one year from date of issue) |
Change fees and additional collections will be waived for rescheduled travel booked in the same fare class on or before Feb. 24, 2010. Travel rescheduled after Feb. 24, 2010 will qualify for a change fee waiver only. |
Terminal Relocations
| Location |
Effective Dates* |
Current Location |
New Location |
Other Information |
| Detroit Metropolitan Airport (DTW) |
March 2010 |
McNamara Terminal |
North Terminal |
|
| Denver International Airport (DEN) |
March 1, 2010 |
Concourse A |
Concourse B |
|
| Houston Intercontinental Airport (IAH) |
Jan. 16, 2009 - May 2010 |
EliteAccess Check-in Terminal C |
EliteAccess Check-in Terminal E |
The Terminal C lobby construction Phase 3 of 3 is in progress, limiting Elite Access Check-in in Terminal C. Please continue to use Terminal E EliteAccess Check-in until Phase 3 is complete in May 2010. |
| San Jose International (SJC) |
Dec. 9, 2009 |
Terminal C |
Terminal A |
*All effective dates are subject to change. Please check back before you travel for current information.
OnePass Airline Partner Update
Effective Dec. 17, 2009, Qantas Airways will no longer participate in the OnePass program. OnePass members may continue to earn mileage on Qantas flights through Dec. 16, 2009. OnePass reward reservations for travel on Qantas flights must be confirmed and ticketed by Dec. 16, 2009, and are valid for one year from the date ticketed.
Effective Oct. 25, 2009, Continental discontinued our partnership with SkyTeam. Continental has joined the Star Alliance network effective Oct. 27, 2009. Learn more about our new alliance.
Day-of-departure First Class Upgrades are now available
Now you can purchase an upgrade to First Class on the day you are traveling. If available, upgrades can be purchased when checking in online at continental.com or at an airport kiosk Day-of-departure upgrades are subject to availability, and prices vary depending on the flight segment for which the upgrade is being selected.
OnePass Elite members will continue to receive complimentary, space available upgrades before the day-of-departure seats are made available to other customers. Get more information on Elite upgrades.
Day-of-departure upgrades are not available to customers traveling on a OnePass reward ticket.
Frequently Asked Questions
Can I purchase a day-of-departure upgrade if I have already checked in?
Yes. Once you've checked in you can always go back to see if a day-of-departure upgrade is available by reviewing your travel details on continental.com or at an airport kiosk.
Can I purchase a day-of-departure upgrade at the gate or with an airport agent?
No. A day-of-departure upgrade is not available for purchase at the gate or with an airport agent at this time. This special offer upgrade can only be confirmed in advance of departure during online check-in or at an airport kiosk.
Will this offer be available on all flights?
Day-of-departure upgrades are subject to limited availability (R class) and are only made available if there are more seats open than there are OnePass Elite customers on the flight. Upgrades are not offered on BusinessFirst flights. Flights eligible for the day-of-departure upgrade offer include Continental Airlines flights within North and South America (except Hawaii to/from Houston and Newark, Argentina and Brazil) and all Continental flights within Asia and the Pacific (except for nonstop flights between Hawaii and Guam).
Can I purchase a day-of-departure upgrade on only one of my segments?
Yes. Day-of-departure upgrades are sold per individual flight segment. Each segment has a separate upgrade fee. You will be asked which segments you would like to upgrade on when you check in online or at an airport kiosk.
Will I earn additional miles for traveling in First Class?
No. Day-of-departure upgrades are considered a special offer. Mileage accrual will be based on the original fare purchased.
Is the day-of-departure upgrade fee refundable?
Day-of-departure upgrade fees are non-refundable. However, in the event the flight is rescheduled involuntarily and you are not re-accommodated in First Class, you will be eligible for a refund of the upgrade fees paid.
Policy Updates
International Travel
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Travel to Argentina
Effective December 28, citizens of the U.S., Canada and Australia are required to pay an entry fee when arriving at Buenos Aires International Airport (EZE). U.S. citizens will be charged $131 USD that will be valid for multiple entries over 10 years. Canadian citizens will be charged $70 USD per entry and Australian citizens will be charged $100 USD per entry. For complete details on the new entry fee, please visit argentina.usembassy.gov.
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Travel to Venezuela
The Secretary of the U.S. Department of Homeland Security is unable to determine whether Venezuelan airports that serve as the last point of departure for non-stop flights to the U.S. maintain and carry out effective aviation security measures in accordance with the Standards and appropriate Recommended Practices established by the International Civil Aviation Organization (ICAO). All flights are subject to continuing effectiveness of government approvals.
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ESTA for U.S. Visa Waiver Program Travelers
The Department of Homeland Security (DHS) announced the Electronic System for Travel Authorization (ESTA), a new requirement for travel to the U.S. as part of the Visa Waiver Program (VWP).
Beginning Aug. 1, 2008, ESTA applications will be available online for advance authorization to travel to the U.S. under the VWP. Effective Jan. 12, 2009, all VWP customers traveling to the U.S. will be required to hold ESTA approval prior to boarding a flight to the U.S.
To apply for authorization to travel to the U.S., travelers may go to the ESTA web-based system and complete an application.
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U.S. Departure and Entry Requirements
U.S. federal legislation requires all customers, regardless of citizenship or age, to hold a valid passport for travel by air to or from the U.S. Review the complete details.
Passport, visa and health requirements for the transit and destination countries are provided by the International Air Transport Association (IATA) on continental.com as a courtesy and should be verified by the passenger before travel. Remember that if the passenger is departing the U.S., a passport is now required, regardless of the destination country's entry requirements.
U.S. federal legislation requires commercial air carriers operating international flights to the U.S. to submit the visiting address of all passengers who are non-U.S. citizens and non-residents to U.S. Customs and Border Protection before travel commences. Customers will be expected to provide this information during check-in.
Effective January 18, 2009, the US-VISIT program, which involves U.S. Customs and Border Protection collection of biometric data from most international travelers holding a non-U.S. passport or visa upon arrival in the United States, will expand to include U.S. residents, as well as travelers entering Guam under the Guam Visa Waiver Program (GVWP). Additional information may be found on the U.S. Department of Homeland Security Web Site.
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Other Travel Advisories
Go to the US Department of State Web site at http://travel.state.gov/travel/travel_1744.html for the latest travel advisories.
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