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Traveling with Animals

Inside Traveling with Animals

• Helpful Travel Tips
• In-cabin Pets
• Kennel Requirements
• Procedures for Animal Shippers
• Rates

• Recommendations for Puppies
• Required Labeling
• Restrictions
• Traveling to the United Kingdom
• On-Airport Kennel at Houston (IAH)

Continental is committed to providing a safe and comfortable travel experience for all of our customers, including pets. Because we share our customers' concern that their pets' flights are stress-free, we have enhanced our animal acceptance policy to transport pets as cargo. Our program is called PetSafe®. Under this program, Continental does not accept pets as checked baggage.

The program offers the following options:

• Customers can track their animals online at Continental's cargo Web site, cocargo.com, throughout their journey.
• Continental will continue to accept small pets for travel in cabin in applicable markets.
• Continental's policy for service animals, such as seeing-eye dogs, has not changed, and they will continue to be welcomed on board or as checked baggage.
• Pets can travel as QUICKPAK®, Continental's cargo service offering same day, airport-to-airport delivery with features designed to ensure an animal's comfort and safety.

Safeguards for Pets Traveling as Cargo

Continental's PetSafe program will allow pets that previously traveled as checked baggage to experience these safeguards when they travel as cargo, keeping them safe and their owners reassured:

• Dedicated 24-hour Live Animal Desk (800.575.3335 or 281.553.5052)
• Confirmed booking prior to departure
• Weather conditions constantly monitored at all points
• The ability to track and trace the animal from its origin to its destination
• Personal handling in climate-controlled vehicles for connections over Continental's hubs when the animal will be exposed to temperatures above 85°F (29.5°C) degrees for more than 45 minutes
• Continental recommends (but does not require) that SENIOR DOGS AND CATS (over 7.5 years old) receive a more extensive health examination (i.e. liver and kidney screens).

Terms and Conditions

These pages are for informative purposes only and do not form a contract. As such, any information contained within this site is subject to change with or without notice. Continental assumes no liability for these changes. Continental also reserves the right to interpret and apply these policies and procedures. In each case, Continental's interpretations and applications shall be final and conclusive.