Helpful Travel Tips

The following tips may assist with your pet's journey:

Take along a leash and collar for walking your pet prior to departure, and upon arrival.
Include identification tags with your home address and phone number as well as the address and phone number of your destination.
Check Temperatures: Remember to check with our Live Animal Desk (1.800.575.3335 or 281.553.5052) prior to departing for the airport to verify that temperatures are within acceptable ranges and arrive at the airport early. If your pet is traveling as QUICKPAK®, check-in will be at the airport. If your pet is traveling via Cargo, you will need to bring your animal to our Cargo facility. Most often it is located in a separate building than the airport terminal.
Keep your animal as calm as possible prior to the flight. A walk immediately prior to departure is a good idea. For cats, disposable litter boxes are available at pet supply shops and are easy to take along.
Comfort Stops: Continental will mandate a rest stop (kenneling) for any warm-blooded animal that will be in transit for 18 hours or longer. The transit time starts at tender time through recovery (which could be up to 2 hours after arrival at final destination). The shipper will be responsible for the kenneling charges and we will make the comfort stop arrangements.