 Home > Travel Information > Baggage Information > Baggage Frequently Asked Questions
Do I need to be concerned about excess baggage embargoes?
Continental Airlines does have excess baggage and box embargoes to Latin America during certain times of the year. Go to our Excess Baggage Embargo page to see if your itinerary is affected.
I left an item on my flight or at the airport. How do I contact Lost and Found?
You can contact the Continental Airlines Baggage Resolution Center to report the lost article.
What do I do if I have damaged baggage?
All damaged items should be reported in person prior to leaving the airport. This notification must take place within four hours of arrival for domestic flights or within seven days of arrival for international flights. The damaged article(s) need to be presented for inspection at the airport where Continental personnel are responsible for the final resolution of your damage claim
What do I do if I have delayed or missing baggage?
Baggage that is missing or delayed should be reported in person prior to leaving the airport. This notification should take place within four hours after the arrival of the flight on which the bag was checked.
What are the baggage limits for domestic economy class travel?
For maximum baggage weight and size restrictions see the Checked Baggage policy. Carry-on baggage allowances are listed on our Carry-on Baggage page
What are the carry-on baggage limits for international travel?
Carry-on baggage limitations are the same for international and domestic travel. Review these limitations at our Carry-on Baggage information page.
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