Home > OnePass > Elite Status > Elite Priority Desk
For faster reservations and other information, each Elite level has its own Elite Priority Desk phone number, listed on the back of the membership card. Calls to the Elite Priority Desk are answered 24 hours a day, seven days a week.
Elite members can call the Elite Priority Desk and select from options 1 through 6 to access the following Elite member services.
| Priority Desk Option |
Press |
| Flight arrival and departure information |
1 |
| InfoPass (Automated Account Information System or transfer to the OnePass Service Center) |
2 |
| Baggage issues |
3 |
| Travel within the United States and Mexico |
4 |
| Reward travel on EVA Airways or Qantas Airways |
5 |
| International travel |
6 |
Elite members outside the United States and Canada may contact their local OnePass office.
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