 Home > Products & Services > EliteAccess Travel Services
We strive to make the travel experience for our best customers as comfortable and seamless as possible. You'll see our dedication reflected in our EliteAccess travel services and in our "No Middle Seat" Guarantee.
We're leading the industry with EliteAccess — exclusive airport privileges for:
- OnePass Elite members
- First Class travelers
- BusinessFirst travelers
- Clase Ejecutiva travelers
- Travelers flying on full-fare Economy Class eTickets
(Valid for Continental operated flights within the 48 contiguous U.S. states and Alaska only. Valid Fare basis codes include YA3, Y8 and Y1 ticketed in Y class of service.)
Enjoy a higher level of service with EliteAccess on flights operated by Continental Airlines, Continental Express, Continental Micronesia and Copa Airlines:
EliteAccess Check-in: Designated ticket counter check-in lines. EliteAccess Security Screening: Where available, EliteAccess travelers may use the priority security lane. EliteAccess Boarding Privileges: Any time during boarding EliteAccess travelers can skip the usual line and board at their leisure through the EliteAccess lane. EliteAccess Baggage Handling: The bags of EliteAccess travelers will be identified and tagged during check-in to ensure they're among the first delivered to baggage claim. -
"No Middle Seat" Guarantee: To ensure a comfortable flight we'll guarantee that you receive a window or aisle seat in Economy Class if you are not upgraded to the front cabin when you purchase a full fare on Continental Airlines and Continental Micronesia operated flights. We're so committed to this guarantee; we'll automatically reward our OnePass members with 2,500 OnePass miles if they do sit in a middle seat.
OnePass members traveling on non-discounted domestic fare basis codes and ticketed in F, D, Y classes of service and non-discounted international fare basis codes starting with J, D, Z, C, F, Y and ticketed in J, D, Z, C, F, Y classes of service qualify for the "No Middle Seat" Guarantee. The sole and exclusive remedy for when Continental is unable to provide a window or aisle Economy seat is receiving 2,500 bonus miles. A maximum of 2,500 bonus miles may be earned per one-way flight itinerary. Continental may terminate this offer at any time without notice.
|