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Continental Update for GDS for Interline eTickets
August 29, 2008
- Amadeus - 9W, AA, AC, AF, AI, AM, AQ, AR, AS, AV, AY, AZ, BA, BD, BR, BW, CI, CM, CX, CY, DL, EK, ET, EY, F9, FJ, FM, GF, HA, HP, HU, IB, IC, IT, JK, JL, JM, JO, KE, KU, LA, LH, LP, KF, KL, KQ, KU, LO, LR, LY, MA, ME, MH, MI, MP, MU, MX, NH, NI, NW, NZ, OA OK, PR, PS, PX, QF, RO, SA, SK, SN, SQ, SU, TA, TG, TZ, UA, UL, US, UX, VK, VN, VS, WF, WM, WP, XF, XL, YX
- Apollo - 7H, 9K, 9W, AA, AC, AF, AM, AQ, AS, AY, AZ, BA, BD, BR, CI, CM, CX, DL, EK, ET, F9, G0, HA, HP, IB, IT, JK, JL, JM, KE, KF, KL, KX, KQ, LO, LW, LY, MA, MI, MP, MX, NH, NI, NW, NZ, OK, PR, PS, QF, QR, SK, SN, SQ, TP, TZ, UA, UH, UL, US, VS, WF, WM, WP, XF, YX
- Galileo - 7H, 9K, 9W, AA, AC, AF, AM, AQ, AS, AY, AZ, BA, BD, BR, CI, CM, CX, DL, EK, ET, F9, G0, HA, HP, IB, IT, JK, JL, JM, KE, KF, KL, KX, KQ, LO, LW, LY, MA, MI, MP, MX, NH, NI, NW, NZ, OK, PR, PS, QF, QR, SK, SN, SQ, TP, TZ, UA, UH, UL, US, VS, WF, WM, WP, XF, YX
- Sabre - 4M, 7H, 9W, A3, AA, AC, AF, AI, AM, AQ, AR, AS, AV, AY, AZ, BA, BD, BE, BR, BW, CA, CI, CM, CX, CZ, DL, EK, ET, EY, F9, FJ, GF, HA, HP, IB, IC, IT, JJ, JL, JM, JO, KA, KE, KL, KX, KQ, LA, LO, LP, LY, MA, ME, MH, MI, MP, MX, NH, NI, NU, NW, NZ, OA, OK, OS, OZ, PR, PS, QF, QR, SA, SK, SN, SQ, TE, TP, TZ, UA, US, UX, VK, VS, VW, WF, WM, WP, XL, YX
- Worldspan - 4M, 9W, A3, AA, AC, AF, AI, AM, AQ, AS, AV, AY, AZ, BA, BD, BE, BR, BW, CA, CI, CM, CX, CY, DL, EK, ET, EY, FM, F9, G0, GF, HA, HP, IB, IC, IT, JK, JL, JM, JO, KA, KC, KE, KL, KQ, KU, KX, LA, LH, LO, LP, LR, LW, LX, LY, MA, ME, MH, MI, MP, MU, MX, NH, NI, NU, NW, NZ, OA, OK, OS, OZ, PR, PS, QF, QR, RJ, RO, SA, SK, SN, SQ, SU, TA, TE, TG, TP, TZ, UA, UH, UL, US, UX, VA, VK, VN, VS, VW, WF, WM, WP, XL, YX
Continental revises Baggage Policy
August 15, 2008
Effective immediately military customers on official orders may check three bags up to 70 pounds and 115 linear inches each at no charge. Family members traveling with or without the military customer on orders may check three bags not exceeding 70 pounds and 62 linear inches each at no charge when traveling on official business.
GSA announces FY2009 City Pair contracts
July 3, 2008
Effective Oct. 1, 2008, The GSA will have 4,303 domestic and 1,999 International contracts implemented by twelve carriers for their contract period that expires on September 30, 2009.
Continental will file –DG fares as the contract carriers file YCA and –CA fares.
Continental to Expand Second Checked Bag Policy
May 9, 2008
Continental Airlines is implementing a $25 fee for customers checking a second bag when traveling on Economy fare tickets between Latin America (excluding Brazil) and the 50 U.S., Puerto Rico, U.S. Virgin Islands and Canada. The fee will apply for tickets purchased on or after May 8, 2008, for travel commencing on or after May 19, 2008.
$25 Fee for Second Checked Bag
April 21, 2008
Continental Airlines is implementing a $25 fee for customers checking a second bag when traveling on certain Economy fare tickets. The fee will apply for tickets purchased on or after April 5, 2008 for travel commencing on or after May 5, 2008 within the 50 U.S., Puerto Rico, U.S. Virgin Islands and Canada. Certain customers will be exempt from paying the new fee and will be allowed to check second bags free of charge (bags must meet weight and size restrictions). These customers include:
- OnePass Elite members
- SkyTeam Elite and Elite Plus members
- Any customer traveling on a ticket purchased in Y class of service
- Continental Airlines Presidential Plus credit card holders
- Active military personnel traveling on orders
- Military invitational travelers on official U.S. orders
Customers traveling with the above exempt customers are also exempt as long as they are traveling in the same reservation. This exemption will not apply to group reservations including 10 or more customers.
All customers may continue to check one bag free of charge. Additionally, there is no charge for car seats, strollers and wheelchairs.
For more details, see our list of FAQs on the $25 fee for second checked bag.
Military & Government Ticket Service Fee Change
Dec. 1, 2007
Effective Dec. 1, 2007, all military and government reservations and tickets generated through Continental Reservations and Meeting Groups Works will charge a $15.00 non-refundable service fee.
Continental Reservations and Government Desk Reissue Fee
July 1, 2007
Effective July 1, 2007, any ticket that has been issued by an outside distribution office will be charged $15.00 for this service due to labor expenses.
Military Leisure Booking Tool
Feb. 21, 2007
Military Leisure fares are for U.S. Military personnel and their eligible family members who are traveling on leave. Military personnel and eligible dependants must have a valid ID and must use personal credit cards for payment. Authorized federal government credit cards will not be accepted for payment of military leisure fares.
Open eTicket
Oct. 6, 2006
Effective immediately you can issue an open return eTicket on Continental Airlines when using the following GDSs: Abacus, Amadeus, Axess, Galileo, Infini, Sabre, Topas and Worldspan. Since this functionality is now available, please do not issue paper tickets with open segments. A debit memo will be issued if you do.
Continental Updates Travelers of Latest News for Domestic and International Travel
Sept. 26, 2006
If you are a federal government traveler and flying on official or lesiure business, be sure you review the latest information at www.continental.com under Latest News as to what is accepted and not accepted on board Continental flights.
Government Traveler Advisory
Sept. 15, 2006
Be advised that if you book a reservation in advance on a government fare, this rate is not protected until the ticket is actually issued. Fare basis and fare buckets can and do change in the current airline environment. If you choose to book in advance and not ticket you can lose your reservation.
Baggage Policy Change
July 24, 2006
Effective September 1, 2006, Continental will decrease its maximum weight allowance from 100 lbs to 70 lbs per piece for checked baggage. This policy change will apply to all domestic and international travel on Continental and all its subsidiaries. Continental will no longer accept checked baggage weighing over 70 lbs. This includes military personnel traveling on official business.
Federal Government Travelers: 24 Hours Check-In Enhancement
July 24, 2005
Continental.com Check-in is the fastest and easiest way to check in for your Continental Airlines flights. You can check in from your home or office and print your own boarding pass thirty hours before your flight. This gives you everything you need to bypass the lines at the airport, pass through security and go directly to your gate.
Have bags to check? When you get to the airport, the quickest way to check your bags is at one of our ticket counter kiosks. Simply touch the Continental.com Bag Drop shortcut, select your bags and we will take care of the rest. You may also check your bags with a curbside skycap (most locations) or with a Continental representative.
Save time every time you fly. Use continental.com Check-in.
Department of Defense Civilians Covered under Checked Baggage Exception Language
May 2, 2006
Department of Defense (DOD) civilians traveling under orders flying on official business having a DOD identification card are eligible for the exception language for checked bags which says a military customer may check 2 pieces of baggage not exceeding 62 linear inches or 70 lbs each.
Federal Government DG Fare Update
Oct. 3, 2005
Continental will strictly enforce the correct Form of Payment or **FOP** for Federal Government Discount fares **DG**. Continental Airlines will only accept the authorized Visa / MasterCard accounts as FOP for DG fares.
Travel Agents should ensure that proper Government ID is presented and the appropriate U.S. Government issued Visa or MasterCard is used when booking government DG fares.
Improper issuance of these DG fares will result in a non-waivable debit memo for the difference of the DG fare and the applicable unrestricted air fare. Non-waivable debit memos can not be paid using the Federal Government-Authorized credit cards.
For more information regarding the exact FOP accepted for military contract fares please see the following:
Amadeus:
FQD EWRMSY/R,-YG/ACO
FQN3*SR
Apollo:----S*FAR/CONTRACT.T
SABRE:-----FQEWRMSY15FEBGOV-CO
-----------RD1
Worldspan:-4FEWRMSY15FEBGVT-CO
-----------4F.R1;SLS
Continental Announces New Toll Free Phone Number
Sept. 19, 2005
Effective immediately, US military personnel who are stationed in Germany can now call Continental Airlines toll free to make their R & R reservations. Hours of operations will be 9:00 a.m - 5:00 p.m. Monday-Friday. The toll free number is 0800 000 4878. Be sure to ask for a Military Leave Fare.
Policy for Booking Military or Federal Groups
Aug. 1, 2005
Per Continental's Booking & Ticketing Policy, 10 or more passengers traveling on at least one common flight within their itinerary to a common destination, must be booked through Continental's Government Group Desk. Details of this policy can be accessed at continental.com/agency. The phone contact for Government Group Desk is 800.527.3184.
International continental.com Check-in
June 30, 2005
Effective March 31, 2005, Continental will offer customers the opportunity to check in for international flights on continental.com. Customers will be able to complete the international document information in advance and print a boarding document valid for entry to the security checkpoint.
Ticketing Procedures for Government and Military Accounts Change
July 3, 2003
Effective July 3, 2003, the following format is required for all reservations when using Government / Military fares and must be entered when the record is first created:
AMADEUS:
OSI CO GOV OR MIL FARECODE
APOLLO:
:3OSICOGOV OR MIL FARECODE
GALILEO:
SI.CO*GOV OR MIL FARECODE
SABRE:
3OSI CO GOV OR MIL FARECODE
WORLDSPAN:
3OSI CO GOV OR MIL FARECODE
If you have difficulty with the above format, please contact your CRS representative.
Please note that it may be necessary to price by fare code when using the CRS auto-price system.
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