Home > Travel Information > Airport Information > Airport Kiosks
It's as easy as 1-2-3:
- Check yourself in online or at an airport kiosk (if checking luggage, use designated positions).
- Proceed to the departure gate with your boarding pass.
- Board the plane when your row is called.
More power to you.
The user-friendly touch screen lets you:
- Check-in and print your boarding pass
- Print your eTicket receipt
- Check luggage (at designated ticket counter locations)
- Select or change your seat
- Upgrade or stand by for First Class (if eligible OnePass Elite member)
- Create and purchase an eTicket for same day travel
- Purchase eTicket for an existing reservation made directly with Continental
- Verify or input your OnePass number
- Change your flight for same day travel
- Transact in English, Spanish, French, German, Portuguese, Japanese, Simplified Chinese or Traditional Chinese
Continental Currency: Coupons for in-flight purchases.
Customers also have the option to purchase Continental Currency, at all airport kiosks with a credit card before departure.
Redeem Continental Currency in-flight for:
- Audio headsets
- Beer
- Cocktails
- Wine
On board, alcoholic beverages and headsets can be exchanged for one coupon each.
Continental Currency is available in the following increments:
- One coupon: $5
- Two coupons: $10
- Three coupons: $13 ($2 discount)
- Six coupons: $25 ($5 discount)
Continental Currency coupons may be used on any Continental, Continental Express or Continental Micronesia flight for up to one year from the date of purchase.
Continental Currency may not be exchanged for Duty Free purchases.
Frequently Asked Questions
What will I need to check-in at an airport kiosk?
To check in at an airport kiosk, you will need a major credit card, Continental OnePass Elite frequent flyer card or Northwest WorldPerks frequent flyer card. Select driver’s licenses or passports with a magnetic stripe are also accepted. If you are unable to activate the kiosk, a Continental representative will be available to assist you.
Why do I need this identification to check-in at an airport kiosk?
Very simply, this is our quickest method to identify you. An airport kiosk only reads the name encoded on your card for the purpose of locating your reservation. No additional charges will be made.
Can I purchase an eTicket from an airport kiosk?
Yes. You can purchase any un-ticketed reservation made directly with Continental at an airport kiosk. All you need is your confirmation number and a major credit card. Alternately, you can build a one-way or roundtrip eTicket from an airport kiosk for same-day domestic travel with a major credit card.
How can I change my itinerary at an airport kiosk?
Same day, same origin/destination flight changes may be confirmed on the day of departure at an airport kiosk, provided the fare rules permit the change and the class of service originally booked is available.
Could I check bags using an airport kiosk?
Yes. Airport kiosks at designated ticket counter locations offer the option to check luggage. After receiving your boarding pass(es), simply proceed with your luggage to the designated bag drop area in front of or adjacent to the kiosk, and a Continental representative will handle the rest. When checking oversized or excess baggage, please check-in at the ticket counter.
Can I use an airport kiosk when traveling internationally?
Yes. Kiosks can be used for travel from the U.S. to any international destination. In some cases, a Continental representative will need to check your international documentation (such as a passport or visa). Departures from most international destinations are also available by kiosk.
What types of itineraries can not be handled at an airport kiosk?
Airport kiosks are capable of handling most eTicket itineraries. The most common exceptions include:
- Itineraries that contain flights operated by another airline
- eTickets that have been changed without proper fee collection
- Customers checking oversized or excess luggage
- Unaccompanied Minors
What language options are offered by the airport kiosk?
Currently, customers have the option to transact in English, Spanish, French, German, Portuguese, Japanese, Simplified Chinese or Traditional Chinese.
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