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Braille Safety Cards
Each Continental aircraft has a safety card in Braille available for vision impaired customers. Please advise the gate agent of your need for this information so he may relay this request to the flight attendants.
Individual Safety Briefings
Customers may receive an individual safety briefing to ensure they are properly advised of safety issues. These individual briefings can include an explanation of where and when to exit and an inquiry to the most appropriate manner in which the customer may be assisted.
Enroute Assistance
Flight attendants will offer assistance to semi-ambulatory customers in getting to/from the seat during boarding and/or disembarkation and to/from the onboard lavatory. They may assist with loading and retrieving carry-on items and other assistive devices stowed on board the aircraft. They will also assist with meal preparation such as opening packages and identifying items. They cannot assist with any medical services, assistance inside the lavatory, or in actual feeding.
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