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Other Information for Customers with Disabilities

CPAP Machines

CPAP (Continuous Positive Airway Pressure) machines, commonly used for sleep apnea, are not permitted for use while on-board the aircraft.

Incubators and Infant Transport Systems (ITS)

These services are limited and provided only in the Micronesia region.

Respirators, Ventilators and Nebulizers

Respirators, ventilators and nebulizers are not permitted for use while on board the aircraft.

Insulin Pumps

Insulin Pumps will be permitted for usage while on board the aircraft provided the insulin pump does not use a wireless glucose monitor.

Additional Information

Although CPAP machines, respirators, ventilators, nebulizers or insulin pumps using wireless glucose monitors cannot be used on board the aircraft, these devices are permitted to be carried on the aircraft at no additional cost provided they fit securely beneath the seat, in the overhead compartment, or an additional seat may be purchased for large assistive devices. In addition to the free bag allowance wheelchairs, canes, crutches, braces and other assistive devices are accepted free of charge. Assistive devices are not included in the maximum number of allowable carry-on items.

Medicine

You should carry your medications with you onboard the flight. In fact, you should never put your medications in your check bag. Our aircraft do not have refrigerators on board, so please plan accordingly. Also, if you use needles to inject medication, it's helpful to have your doctor's prescription with you just in case security officers have questions.

Service Animals

Service animals and psychiatric/emotional support animals are accepted in cabin free of charge for qualified individuals with a disability. An animal should sit at the customer's feet without protruding into the aisles to comply with safety regulations. Customers may elect to use an approved in-cabin kennel for smaller animals. Exit row seating is prohibited.

Documentation is required for individuals traveling with a psychiatric/emotional support animal. Documentation may also be required for an animal traveling to international destinations. Contact Continental for additional information and documentation requirements.

Special Meals

Continental offers a wide variety of special meals, including vegetarian, diabetic, gluten free and low calorie, sodium, cholesterol and low fat. Special meals are offered to Economy customers on meal flights and First class customers on meal and/or snack flights.

Special meals are only available in select markets.

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