Suggestions
    Go directly to
      Press Release
      June 15, 2022

      Continental complements ContiOnlineContact dealer portal by launching smartphone app

      • COC Mobile app enables dealers to view product information, tire availability, orders and status updates from the palm of their hands
      • Expansion into mobile world caters to modern dealer generations with an increasingly mobile-first approach.
      • Plan to progressively roll out app across Europe in the next months.

      Hanover, Germany, June 15, 2022. Continental enhances the services for the community of Continental tire dealers once again: its digital online dealer portal ContiOnlineContact now has an accompanying app which enables dealers to search, choose and order tires from their smartphone. By going down the mobile road, the Hanover-based tire manufacturer again proves its customer-centric approach when it comes to developing new services. “In the past years, we have witnessed a significant increase in the use of mobile devices also amongst Continental tire dealers”, says Claudio Toldi, Head of eBusiness EMEA Replacement Tires at Continental. “With our new COC Mobile app, they can now conduct their business from the palm of their hands.” The app has already been launched in Sweden and Türkiye, and will be launched in the rest of Europe, Middle East, and Africa.

      Improved convenience and accessibility for tire ordering

      The aim of the COC Mobile app is to provide dealers with an additional, convenient channel for their everyday business needs and to improve their customer experience when purchasing tires from Continental. It perfectly complements the browser-based ContiOnlineContact ordering and marketing platform, which has been at the heart of many Continental tire dealers’ daily business for more than 25 years. However, the new app now also caters to a dealer generation that prefers mobile devices to fixed desktop computers. Within the app, they can search for specific tire model using the comprehensive filter function, view its availability in real time, place orders and get updates on their order’s status. The data stems from the same database ContiOnlineContact uses for its browser platform and provides important information like product images, EU label information, current prices as well any other information necessary to make an order decision.

      Mobile-first approach is part of “Vision 2030”

      Ever since launching the first version of ContiOnlineContact in 1996, Continental has been a trailblazer when it comes to developing digital services firmly aligned with its customers’ needs. Adding digital tire solutions specifically for the mobile world is therefore a logical continuation on the path towards Continental's "Vision 2030". The COC Mobile app is just one more piece in the large range of services with which the company makes the work of tire dealers, workshops and fleet managers easier. The tire manufacturer will continue to consistently develop new business models and create a complete ecosystem of smart digital solutions around tires, using its competitive advantage as one of the world's largest suppliers of electronics, sensors and software in the mobility industry.

      Available documents

      Cookie Policy

      We use cookies to provide you with the best experience on our website. Click on "Accept all" to allow all cookies or "Change cookie settings" to decide individually.

      Note: If you consent to the use of performance cookies, you also consent to the transfer of your personal data to insecure third countries (e.g. to the USA). These insecure third countries do not provide a level of data protection comparable to EU standards. In the case of certain third party providers, such as Google and Mouseflow, no other guarantees are offered to compensate for this deficit. There is therefore a risk that the transmission of your personal data may result in state authorities accessing your personal data without you having effective legal protection options.

      For more information on performance technologies and the transfer of data to third countries, please refer to the privacy policy.

      By clicking the "Accept all" button, you explicitly consent to this. Consent can be revoked at any time by changing the cookie settings. The further processing of data already collected before revocation by the third-party provider cannot be excluded.

      A cookie is a small data file that is stored on your device. We use cookies to provide basic and convenience functionalities, measure website performance and analyze user behavior on the website. 

      Required cookies are always activated because they are indispensable for the operation of the website and to store your cookie consent. Functional and performance cookies are optional. All optional cookies are deactivated by default.

      You can change your cookie settings at any time by visiting our Cookie Policy or by clearing the cache in your browser. 

      Show more Show less
      Back
      Required cookies Required

      These cookies are required to provide you with key functions.

      Functional cookies

      These cookies are used to provide certain functionalities to you.

      Performance cookies

      These cookies are used to measure website performance and user behavior. All collected data are analyzed anonymously.