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      调性

      语气与内容:负责任地沟通

      不论你在社交媒体上发布什么内容,它们都有可能引来远超过你预期的受众,这正是我们发帖前必须三思而后行的原因。总体而言,你应该像在私人讨论中那样保持礼貌的语气。

      你可以将这个流程作为一般规则使用:在发布内容之前,想象一下在吃晚餐时大声将它读给孩子或父母听的情境。如果你会感到羞耻,那就不要发布。

      ​​​​​​​

      保持正确的语气需要考虑的6件事:

      1. 谣言、八卦和谩骂的言论会给人造成巨大的伤害,人们会通过复制转发这些言论,将情绪传染给其他无辜之人。请注意保持分寸,避免自己和他人受到伤害。
      2. 不能因为匿名发帖就放弃沟通交流时所需的文明和体面。发帖时要尊重他人,正如你也希望得到他人尊重一样。
      3. 你发布的内容要有事实根据,如果发现自己同他人讨论的话题出现了攻击性或跑题的苗头,就要及时退出这种讨论。就算你强烈希望讨论某个话题,或者感觉不得不补充一个新观点,也一定要记住将自己的观点强加给别人始终不是个高明之举。
      4. 绝对不可以发布侮辱大陆集团竞争对手或其产品的言论,不可对其发表不实言论。这个要求也适用于针对客户、同事或大陆集团本身。
      5. 商务出行人士请注意:你在社交媒体帐号上发布的任何具有冒犯性、宗教或政治言论,有可能让你在特定国家/地区遭到打压。 
      6. 如果你想举报任何违反我们的社交准则或行为准则的现象,可以通过合规和反腐败热线,提出善意、自信的关切,而不必担心遭到打击报复。大陆集团会认真对待每一个举报线索,我们会对希望匿名的举报者身份进行保密,我们会处理所有举报信息。 

      如有疑问,请联系people@conti.de 

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